Solution Microsoft Partnership
Avtex is proud to partner with Microsoft to create truly innovative, value-driven solutions for our customers.
We help companies create better customer experiences. Learn more about Our Approach.
Transforming Customer Experiences with Microsoft Technologies
At Avtex, we believe that technology plays a critical role in delivering exceptional Customer Experience. Without effective solutions supporting an overarching CX strategy, meeting the expectations of the modern customer is all but impossible.
Microsoft’s diverse technology offerings allows us to build and deliver customized solutions to meet our clients’ unique needs. From business applications to customer relationship management solutions, Microsoft offers the powerful solutions we rely on to help clients orchestrate exceptional experiences.
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The Value of Our Collaboration
Combining the CX expertise and technological knowledge of Avtex with Microsoft’s powerful solutions catalog creates a deeper level of value for clients and their customers. Rather than simply implementing Microsoft solutions, Avtex helps our clients understand the important role each technology solution plays in CX Orchestration to ensure the optimal delivery of experiences for their customers.
As a certified and preferred partner, Avtex is able to offer support on a number of Microsoft solutions, including:
- Customer Insights
- Dynamics 365
- Microsoft 365
- Teams
- Power Platform
- Azure
Alone, Microsoft solutions have the power to change many aspects of your business. With guidance from Avtex, you can leverage these solutions to transform your organization into a true CX and Employee Experience leader. We have the experience and knowledge needed to help you optimize, integrate and manage these platforms, thereby extending their value and impact on your organization.
A Storied Partnership
As a long-standing partner, we are proud to have received many awards from Microsoft. This recognition is a true testimonial to our commitment to using Microsoft solutions to benefit our clients, and to our knowledge and experience with those solutions. Over the years, we are proud to been named to Microsoft’s Inner Circle for multiple technologies and as a finalist for U.S. Partner of the Year.
Case Study
Delivering a brand experience that consistently drives customer loyalty and sales is a logistical challenge faced by even the most successful organizations. Chipotle, a trailblazer in the food industry and pioneer in fast-casual restaurant experience, is no exception. Chipotle seeks to deliver brand loyalty through developing and nurturing strong relationships with their customers. Chipotle turned to Avtex to build a solution that would capture and analyze more comprehensive customer information and insights, to empower a more meaningful and personalized customer experience with every individual engaging with their brand.
