Digital Front Door Interactive Toolkit
Today, consumers want a modern, digital-centric approach to healthcare that empowers them with easy, convenient access to information, support, services, and even care right from the palm of their hand.
We've created a Digital Front Door Toolkit to help you deliver digital-optimized, consumer-centric experiences from the very first interaction - so you can meet consumer expectations, drive value, and ultimately future-proof the success of your organization.
Resources Included in the Toolkit
The Ideal “Digital Front Door” Experience [Infographic]
Follow one patient’s journey through a Digital Front Door healthcare experience.
My Last Best Healthcare Experience [Short Video]
Watch an animated re-telling of a real-life Digital Front Door healthcare experience.
How to Execute a Digital Front Door Strategy [Checklist]
Access a list of actions you need to take to build a successful, comprehensive Digital Front Door strategy, from pre-planning to execution.
10 Questions Answered About the Digital Front Door [FAQs]
Receive answers to 10 commonly asked questions about a Digital Front Door, from ‘What is it?’ to ‘Where do I start’?
Make the Case for a Digital Front Door [Talking Points]
Access proof points and ROI data to sell stakeholders on the benefits of building a Digital Front Door strategy.
Digital Front Door Self-Evaluation [Assessment]
Answer Yes/No questions about your current healthcare delivery model to gain a clearer picture of what you must do to facilitate a successful, digitally-optimized healthcare experience.