7 Key Elements of a Mature Omnichannel Retail Strategy
Before you can begin deploying omnichannel experiences that truly wow customers, you need to know where your existing experience and capabilities stand in relation to your competition and customer expectations. To better determine where shortcomings and gaps in your current retail strategy are holding you back, you’ll need to start by gathering information about your current strategies, governance, design, operations, and more.
We’ve created this interactive checklist to help your organization begin to think through the many different elements involved in successful omnichannel retail execution.
