by Larry Mead, Kate Kompelien and Kurt Schroeder
Principal Client Success Manager
Nate is excited to join Avtex as a Principal Client Success Manager. Prior to Avtex, Nate managed a customer success team at Concurrency, another Microsoft partner who focused on digital transformation. His team comprised of shared services (Project Management, Strategic Business Consulting, and UI/UX) to deliver end-to-end engagements to help customers realize and operationalize business value via technology solutions. Nate also focused on the importance of change management and ensuring strategies and plans were designed to drive user adoption, capitalize on increased productivity, and being able to effectively measure project success. Nate worked with solution architects to drive QBRs to ensure solutions were meeting and exceeding their business goals/objectives.