by Larry Mead, Kate Kompelien and Kurt Schroeder
Deliver personalized and meaningful customer experiences across physical and digital channels, uniquely connecting the end-to-end customer journey with Avtex and Dynamics 365 Commerce.
Leading commerce experiences have the customer at the core.
The LaunchPad for Commerce Rapid Start Solution
LaunchPad for Commerce is a rapid start solution built for Microsoft Dynamics 365 leveraging the Microsoft technology stack to provide companies with an advanced system to manage all their needs around Commerce including:
- Contact Center
- Finance and operations
- BI & analytics
- Supply chain
Why LaunchPad for Commerce?
LaunchPad for Commerce uniquely weaves together Dynamics 365 Commerce with the Avtex CX Design and orchestration methodology, ensuring a holistic customer-experience centric transformation, fueled by data and delivered in record time. The solution offers a range of benefits including:
- Engage customers across traditional and emerging channels
- Unify back-office, in-store, ecommerce, and call center experiences
- Personalize engagement, build loyalty, and exceed customer expectations
- Increase employee productivity and efficiency
- Optimize and streamline operations
- Enable your customers to purchase when, how, and where they want, on any device
- Make smarter business decisions with BI and analytics
- Use AI-based recommendations to cross-sell and upsell customers
Our rapid-start methodology gets you up and running in just 2-4 months.