Avtex and CU NextGen are joining forces for part two of our series covering the CU NextGen platform. During our first session, we provided a high-level overview of some of the platform’s key features: CRM/MRM, Process Automation / Workflows, Ticketing, RPA bots, and much more. The second webinar in the series will focus on the feature set and functionality that exists within the CRM/MRM module.

During the 45-minute session, we will highlight the benefits of a 360-degree view of your members and present ways to maximize your agents’ efficiency while creating a better member experience with features like biometrics and video communication.

Presenters:

• Kurt Schroeder, Chief Experience Officer | Avtex
• Tiffany Moses, AE, Financial Services | Avtex
• Kent Zimmer, CEO | CU NextGen
• Vinod Tharakan, Chairman and MD | CU NextGen