Running a Contact Center During Times of Crisis
Robert Wakefield-Carl – Senior Director of Innovation Architects at Avtex - was recently featured in Credit Union Business Magazine sharing his thoughts on running a contact center during times of crisis, and why migrating to a full cloud solution should be considered as a long-term defense.
Read the full article here.
Take time to understand how to avoid costly mistakes and streamline implementation of a new cloud contact center solution as you consider a move toward the cloud.Robert Wakefield-Carl
Read the full article here on Creditunionbusiness.com