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Kate Kompelien - Director of CX Solutions at Avtex was featured in Customer Service Manager discussing how companies can navigate CX and EX challenges during the Great Resignation.

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Any conversation about customer experience has to start with employee experience. The two are inextricably linked: Your employees have invaluable insight into what might be getting in the way of providing a great experience for your customers.
Kate Kompelien

Read the full article here on