Navigating CX and EX During the Great Resignation
Kate Kompelien - Director of CX Solutions at Avtex was featured in Customer Service Manager discussing how companies can navigate CX and EX challenges during the Great Resignation.
Read the full article here.
Any conversation about customer experience has to start with employee experience. The two are inextricably linked: Your employees have invaluable insight into what might be getting in the way of providing a great experience for your customers.Kate Kompelien
Read the full article here on customerservicemanager.com