Alfredo Rizzo - VP, Cloud and Connect Solutions at Avtex was interviewed by CreditUnions.com on member experience strategies for 2022 and beyond.
Read the full article here.
Member service has shifted from a company-defined experience to a member-defined experience. We’re being compared to the best experience they’ve had and not just with financial institutions.Alfredo Rizzo
Read the full article here on creditunions.com